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Part Time Measurement Technician

Overview

The Measurement Technician is the face of our team, visiting customers’ homes to evaluate their need for a radon mitigation system. This position requires certification and a high level of professionalism.

Our Mission

To serve with Heart, show up with Hustle, change the game by always finding a way to be the solution. Winning the trust of our clients exemplifying integrity and respect to be the industry Champion.

Our Values

Heart, Hustle, Problem-Solving, Winning Attitude

Essential Functions & Responsibilities

  • Ensure accuracy in placement of measurement monitors and recorded results, conducting accurate data entry to ensure accurate recorded results.
  • Responsible for cleanliness, scheduled maintenance and proper use of company issued vehicle
  • Attracts and retains customers by providing exemplary customer service and by answering product and service questions; suggesting information about related products and services
  • Set the standard for customer satisfaction by responding to customer requests in a timely and effective manner
  • Assures accuracy of customer records by inputting, recording, and updating account information in the CRM
  • Responsible for driving in a courteous and safe manner while driving for business purposes
  • Must maintain a valid driver license with no more than one moving violation
  • Must maintain clean and professional appearance
  • Take responsibility for cleanliness of company storage and warehouse areas
  • Responsible for proper maintenance and upkeep of company van including keeping van stocked with all necessary supplies
  • Acts in a stewardship capacity for the Company, works as a functional member of the team, has ability to self-direct and self-regulate work-day;
  • Other duties as assigned

Placement Criteria

Minimum of a high school diploma and at least 2 years in a related technical role, or suitable combination of education and relevant experience preferred; certification is required but may be attained within the first 90 days of employment;

Ability to interact and communicate effectively and professionally, and provide exceptional service, both internally and externally at all times.

Employee should be knowledgeable regarding Microsoft Office, have proficient computer skills, display adaptability in learning the use of company specific software and display comprehension of fundamental computer practices and database management;

All employees are expected to exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. Their written and verbal communication skills should be concise and effective, they should aspire to excellence in both work and customer service, they should show courtesy to all they encounter while representing the Company. They are also expected to maintain an air of professionalism in their interpersonal relationships and personal grooming, exercise confidentiality concerning the affairs of the business, exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others, and openly and actively participates in the direction of our Company.  Certified Radon views each of these traits as performance indicators, and employee appraisals reflect each of these attributes as an element of performance upon which employees are rated.

Physical Demands

While performing the duties of this position the employee is regularly required to sit and talk and hear.  The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms.  The employee is occasionally required to stand, walk, and drive or ride in a motor vehicle.  The employee must occasionally lift and/or move up to 50 lbs. The employee may work in indoor or outdoor locations year round and will be exposed to both hot and cold temperatures.  Must have the ability to travel, sometimes with short notice.

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