Customer Service/Tech Support
SUMMARY: This is a customer service/tech support opportunity that requires account management skills, HVAC technical knowledge, project management skills as well as new employee training skills. This position must maintain open communications with the client on various levels to execute capital projects & service requests to completion.
Education / Experience: An ideal applicant will have at a minimum an Associate’s degree in Project Management or equivalent with a minimum of 5 years of experience in the HVAC, Facility Maintenance, & Construction trades. An EPA certification is preferred, but not required.
Skills, Knowledge, & Abilities:
Physical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception & ability to focus. Must not be color blind.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions are normal for an office environment. This position may require occasional weekend and / or evening work as required to meet deadlines.